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T’s & C’s

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Detailed Description of Goods and/or Services

Bath Magic (Engelen Trading Pty Ltd) is an online store in the kids entertainment bath product industry.

Agreement of Sale

An agreement of sale between Bath Magic (Engelen Trading Pty Ltd) and a customer is only valid once payment has been made and the company receives proof of payment. Up until this point all goods remain the property of Bath Magic (Engelen Trading Pty Ltd).

Delivery Policy

Subject to availability and receipt of payment, orders will be processed within one working day.

All orders are dispatched via the Post Office, courier service or international air mail. A delivery being delayed is not grounds for return or refund.

You accept that in order for us to prove delivery of an order, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed for the delivery.

Return and Refunds Policy

The provision of goods and services by Bath Magic (Engelen Trading Pty Ltd) is subject to availability. In cases of unavailability, Bath Magic (Engelen Trading Pty Ltd) will contact you with options.

An order can be cancelled if payment has not been made yet for the order by the customer. Once payment has been made by the customer for an order, the order can only be cancelled before the order has been dispatched by Bath Magic (Engelen Trading Pty Ltd).

If a product is damaged or broken when you receive it, you must inform Bath Magic (Engelen Trading Pty Ltd) within one working day of receiving it. We will then make arrangements for a replacement product to be sent to you on our account or to refund you in full for the damaged or broken product.

All products are sold with a 7 day satisfaction guarantee. If you are not completely happy with a product that you received with your order, you can contact us within 7 days of receipt with the reason of dissatisfaction. If the product is in its original sealed state we will issue a return number and a return delivery address. Shipping costs for the return will be for your account. Upon receipt, we will inspect the item and if it is in its original sealed state, we will refund you the value of the product. If you receive the wrong product you must contact Bath Magic (Engelen Trading Pty Ltd) within one working day. We will check our system to see whether a miss pick has occured. If there was a miss pick we will arrange to swap the ‘wrong’ product for the one actually ordered.

Customer Privacy Policy 

Bath Magic (Engelen Trading Pty Ltd) shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded here.

Bath Magic (Engelen Trading Pty Ltd) respect your privacy. This means that any and all of the personal information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you provide will be held with the utmost care and will only be used to process your order and to provide you with the best possible service. If you have any questions, please feel free to email us (see contact us).

Transaction currency

The transaction currency is South African Rand (ZAR).

Responsibility

Bath Magic (Engelen Trading Pty Ltd) takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Disclaimer

It is our mission that all information on this website is as accurate and up to date as possible, and that all products promoted cause no harm to our customers or the environment. However, due to the possibility of human and technical error, Bath Magic (Engelen Trading Pty Ltd) accepts no responsibility for the accuracy or completeness of information provided on the website. Neither do we accept responsibility for any adverse reactions that any of our products may cause. While we have taken every reasonable measure to ensure that the products promoted on this website are of the highest quality and safety, the recommendations on this site are not the advice of a medical practitioner. We therefore advise the consultation of a medical practitioner if there is ever any doubt as to the use of the products.

Use of the Website

This site may be used by customers to browse the content and products and to make legitimate purchases. Persons may not use this site for any purposes such as fraudulent or speculative transactions or to copy, reproduce, republish or redistribute any of the images or content available on the site.

Country of Domicile

This website is governed by the laws of South Africa and Bath Magic (Engelen Trading Pty Ltd) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: PO Box 2403, Northriding, 2162

Variation

Bath Magic, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by Bath Magic (Engelen Trading Pty Ltd) and is based in South Africa

Bath Magic (Engelen Trading PTY Ltd) contact details:

contact email info@bathmagic.co.za

contact phone   +27 63 114 2782 (business hours)

contact envelope  PO Box 2403, North Riding, 2162